Your management company should provide:

1. Transparency in all transactions
2. Rapid response to problems, concerns, and questions
3. Consistent follow-up with on-going issues
4. Regular review of maintenance and vendor contracts
5. Help to maintain compliance with CC&Rs and other governing documents
6. Vendor bids that include detailed pricing for materials and labor
7. Reviews of insurance policies on an annual basis, to ensure proper coverage
8. Guidance for the Board on the use of licensed and properly insured vendors
9. Cost-effective options for all services
10. Use of up-to-date technology for billing, bill payment, and record-keeping
11. Current up-dates for Boards on new legislation impacting HOAs
12. Personalized “can-do” service tailored to your specific HOA needs